Frequently Asked Questions
Everything you need to know about your CHERRY LA experience.
How long will it take for my order to ship?
Most orders are processed within 2-4 business days. Once shipped, you will receive a confirmation email with tracking information. Delivery times vary based on your location and selected shipping method.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition releases and sale items may be marked as final sale.
Do you ship internationally?
Yes, CHERRY LA ships worldwide. International shipping rates and duties are calculated at checkout based on the destination country.
How do I know which size to choose?
Detailed size charts are available on each product page. Our garments often feature a custom, vintage-inspired fit; we recommend checking the specific measurements to ensure the perfect fit.
Can I cancel or modify my order?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are typically unable to make changes or cancellations. Please double-check your details before confirming your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Shop Pay for accelerated checkout.